Dairy Services International is not a 'typical' consulting service. With more than 20 years of experience in international dairy development, DSI offers a comprehensive approach to improving operational performance for dairy operations and their support services. Our unique background, incorporating comprehensive technical expertise with successful development and management experience in a variety of competitive international settings, and our unique commitment to developing client capabilities sets DSI apart from 'typical' consulting services. TYPICAL CONSULTING SERVICES Traditionally, a good consulting service offers expertise concentrated in specific areas such as nutrition, mastitis, or reproduction, to assist dairy operations in improving performance. The dairy manager uses these services in the hope of improving his bottom line, and increasing his stature within the industry. However, conflicts often arise, because the bottom line is affected by all areas of performance, and often times, the various ‘typical’ consulting services are too specialized, and unable to accurately define and correct problems outside of their area of expertise, or disagree with consultants used in other areas. ‘Typical’ consulting services seek to establish a long-term relationship which addresses problems in their area of expertise, and emphasizes their continued value for the same services over an extended period of time. DEVELOPMENT & ADVISORY SERVICES In comparison the focus of DSI is to not only solve problems in specific technical areas, such as nutrition, mastitis or reproduction, but to do so while developing ‘in house’ capabilities. This approach allows the operation to continue to perform and improve without continued intensive consulting inputs. We strongly believe that for long-term success, a business cannot be dependent on individual personalities and their capabilities. They must develop a system which can be implemented by both current and future employees, without negatively impacting performance. This is true whether the operation is a dairy or one of the support services. If we are successful, we will see less of a client in the future, not more, as ‘in-house’ capabilities become more developed. We prefer to consider these services, not as ‘typical’ consulting services, but as developmental and advisory services which are more appropriate to the way most businesses are run, and more cost effective over time. COMMITMENT TO ACHIEVING RESULTS The commitment of DSI to a client is strong and results oriented. We understand that at times, operations may not respond to development services alone. There are times when more extensive inputs are required to achieve the desired result. To address this need, DSI also offers project management services to select clients. In offering management services, DSI takes responsibility for day-to-day operations and implementing the improvements agreed with the client, including the development of the in-house capability to continue performing at a higher level once the need for DSI management services has ended. ‘Typical’ consulting services are not able to offer the proven experience or the time commitment to successfully implement such intensive programs. Successful experience in a variety of environmental conditions and highly competitive non-subsidized international markets, requiring importation of everything from cows and labor, to feed and supplies, adds another dimension to our technical expertise and management experience. This has forced us to gain experience in developing support services, such as laboratories and maintenance services, that would not be the case if our experience were limited to North America only. This results in a broader appreciation of cultural and logistical problems in different regions, and a more comprehensive perspective on how to best develop individual operations, whether they are dairies or the nutrition, veterinary or laboratory services that support them.